A Process for Measuring the Quality of Software Consulting


Quality Week 1994

PNSQC 1994


These papers describe an innovative process for measuring and improving quality for quality assurance professionals software contracted through an agency. The process was implemented over a three-year period and used by their clients and software quality professionals of Systems Partners (a consulting agency). The papers provide brief histories of the program, the main elements and mechanisms, and some of the results obtained.

Paper and presentation made at Quality Week, 1994 PNSQC 1994, and the 4th International Conference on Software Quality (4ICSQ))

PNSQC Measuring Consulting Paper floppy disk 4ICSQ Measuring the Quality of Software Consulting (paper)